We want to make Delivery & Returns as simple as possible for you when shopping at Workwear Squad. So here is what you need to know...
FREE DELIVERY. Workwear Squad offers free delivery throughout the United Kingdom and Ireland for orders over £100*.
We want to make shipping orders as simple as possible - so here is what you need to know. When you purchase from our core range, our warehouse team will pick, pack and dispatch within 48 hours (excluding weekends and bank holidays). This excludes branded uniform and non-core stock (t & c's apply).
UK orders under £100 are charged at*
- £4.50 up to 49lb order weight
- £9.00 50-90lb order weight
- £18.00 91-199lb order weight
- £60.00 200-2000lb order weight(pallet shipping)
ROI orders under £99 are charged at*
- £7.50 up to 49lb order weight
- £15.00 50-90lb order weight
- £30.00 91-199lb order weight
- £55.00 200-2000lb order weight(pallet shipping)
*Orders that contain certain heavy items maybe subject to an alternate delivery charge.
All orders are sent out with Royal Mail, Fedex or Express Freight Parcel service. All of these services are normally a 48 hour service. Once your order has been dispatched we cannot accept responsibility if your order is delayed. our delivery times are estimates only.
Most of our products are held in our warehouse, processed and dispatched within 48 hours of receiving your order. We are open during normal business hours Monday-Friday 9am - 5pm and do not process or dispatch orders outside these times. We do make sure any orders placed outside working hours are processed first thing the following morning.
For any goods not carried in stock, please expect a couple of extra days for delivery - we promise it will be worth the wait!
If you have changed your mind and you want to return an item you ordered, please return goods within 28 days from when you receive them. We are unable to accept returns beyond this.
Please send all returns to:Workwear Squad - Returns,
9 Michelin Road,
*A returns form will be included with your parcel, please complete the form and include inside the return so our booking team can find your order.
All returns must be in their original packaging and a new, unused, and re-sellable condition. Items that have been damaged, stained or marked, or used will not be accepted.
Once returned and signed off by our returns department we will process any alternative item required or process a refund. Please note we do not refund any delivery costs.
We cannot accept any returns for goods that are personalised in any way to your requirement. This may, but will not be limited to the application of logos onto garments, PPE, and signage.
We also cannot accept returns or exchanged goods where hygiene may be compromised. These goods include, but are not limited to hygiene products, respiratory products, ear plugs and defenders, and masks.
If you would like to exchange a product for a different colour or size, the same terms as above apply.
A new sales order will have to be completed for the replacement goods and will be processed once the original items are returned and approved.
We may contact you at this time.
Whilst we take the utmost care when sending goods we do not inspect every item when they come in to us from our manufacturers.
If you receive an item that you believe has a fault please email us within 7 days of your order arriving with your order number, images of the fault and a brief description. Send to firstname.lastname@example.org.
If you have any further questions or would like more information, please contact our sales team via email email@example.com